Online Reputation Management
Monitor what people say about your brand online and shape a stronger digital presence with consistent engagement.
Critiquee by Bigwig
ORM solutions for stronger brand reputation
Critiquee helps businesses manage online reviews, customer perception, and digital reputation with a smart and structured approach.
ORM Focus
Reputation management that works
Monitor online reviews and brand mentions
Respond faster with structured workflows
Build trust across digital channels
Strengthen Trust
Create a credible online presence that people trust and remember.
Improve Visibility
Turn reviews and mentions into a stronger discovery and engagement engine.
Stay Ahead
React faster to feedback and keep your brand reputation resilient.
Platform capabilities
Build a stronger online reputation with clarity and control
Critiquee brings ORM into one manageable system so brands can monitor feedback, respond efficiently, and improve trust online.
Brand Sentiment Insights
Understand public perception through reviews, mentions, and feedback so your strategy stays proactive and informed.
Review & Response Workflow
Manage responses, follow-ups, and customer conversations from one structured platform.
Business Visibility Growth
Improve trust and discoverability by turning reviews and online mentions into lasting brand value.
Multi-location Brand Control
Keep your reputation strategy aligned across branches, teams, and markets with centralized oversight.
Reputation Audit & Reporting
Track performance with reports that spotlight strengths, issues, and opportunities for growth.
FAQs
Digital Marketing FAQs
Answers to the most common questions about our services, timelines, and approach.
What is Critiquee?
Critiquee is an all-in-one Online Reputation Management (ORM) platform that helps businesses collect, monitor, manage, and respond to customer reviews across multiple online platforms from a single dashboard.
Who can use Critiquee?
Critiquee is designed for businesses of all sizes, including restaurants, hotels, healthcare providers, retailers, educational institutions, agencies, franchises, and multi-location enterprises.
How does Critiquee help improve online reputation?
Critiquee helps businesses generate more positive reviews, respond to customer feedback quickly, monitor brand reputation, and gain actionable insights to improve customer satisfaction.
Which review platforms does Critiquee support?
Critiquee supports major review platforms such as Google Business Profile, Facebook, Yelp, TripAdvisor, Zomato, and other supported review sources depending on your subscription.
Can I manage reviews from multiple platforms in one place?
Yes. Critiquee centralizes reviews from multiple platforms into a single dashboard, making reputation management easier and more efficient.
Does Critiquee support multiple business locations?
Yes. You can manage reviews, ratings, and customer feedback for multiple branches or locations from one account.
Can I respond to reviews directly from Critiquee?
Yes. Depending on the connected platform, you can respond to customer reviews directly without leaving the Critiquee dashboard.
Does Critiquee notify me when I receive a new review?
Yes. You receive real-time notifications whenever new reviews are published on your connected platforms.
Can I monitor negative reviews?
Yes. Critiquee helps identify negative reviews quickly so your team can respond promptly and resolve customer concerns.
Does Critiquee provide review analytics?
Yes. The platform offers analytics including review trends, average ratings, sentiment analysis, response rates, and performance insights.
Ready to grow your online reputation?
Let’s create a stronger digital presence with smarter ORM workflows.